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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dennis Perkins

January 21, 2026

5  out of  5
rating by Dennis Perkins
"Bre was awesome and very helpful!!!"
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Michael Schell

January 21, 2026

5  out of  5
rating by Michael Schell
"Nice and polite and quick service"
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Carlos Romero

January 20, 2026

5  out of  5
rating by Carlos Romero
"Bre provided excellent customer service."
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Tyler Renee

January 20, 2026

5  out of  5
rating by Tyler Renee
"So far so good! I recently switched to State Farm and my experience so far has been nothing short of amazing. Zach has been very thorough, knowledgeable, and patient in explaining all of my options. He made the transition smooth and stress-free, and I truly feel confident in my coverage. Highly recommend!"
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Barb Wise

January 19, 2026

5  out of  5
rating by Barb Wise
"Taylor was so helpful, she reprinted the information for this year’s Auto & home insurance. Taylor answered all my questions completely. Was very professional but with a sweet warm personality. Thank you so much"
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Brock Newcomer

January 18, 2026

5  out of  5
rating by Brock Newcomer
"Amanda Bradshaw takes care of us here at Newcomer Plumbing I highly recommend her."
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Erik Dominguez

January 16, 2026

5  out of  5
rating by Erik Dominguez
"Amanda was a good help and talked me through all the policies to fit my best insurance she also gave me great advice !"
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Austin Stracener

January 16, 2026

5  out of  5
rating by Austin Stracener
"I have been with State Farm for many years. Kennedy has been my agent since the beginning. Kennedy is professional and always more than happy to help. Other insurance companies have tried giving me quotes, but nothing beats the customer service at State Farm and no one can beat their prices. I’ll be with State Farm for the foreseeable future and don’t plan on leaving."
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Susan Fleet

January 16, 2026

5  out of  5
rating by Susan Fleet
"Very helpful!"
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Emmanuel Gonzalez

January 16, 2026

5  out of  5
rating by Emmanuel Gonzalez
"Just updated my policy and had a great experience with Beatrice! Definitely recommend you ask for her? Great customer service and extremely knowledgeable! 10/10"
We responded:
"Thank you for your review, Emmanuel! I'm happy to hear that Beatrice provided you with such excellent service during your policy update. Her knowledge and dedication truly make a difference. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kilani Taylor

January 15, 2026

5  out of  5
rating by Kilani Taylor
"I have had have had State Farm for over 5 years and it has been nothing but amazing! Lindsey helped me get and continue to have the best deal. I live in the country and unfortunately the deers loooove my cars. Lindsey has gone above and beyond on each claim making the process as lease painful as can be. Everyone needs a Lindsey in their corner!"
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Jequavius Requis

January 15, 2026

5  out of  5
rating by Jequavius Requis
"had a few questions so I called into the office and Crystal took care of EVERYTHING for me, she did a great job taking care of all my problems !"
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KayLeigh Bradshaw

January 14, 2026

5  out of  5
rating by KayLeigh Bradshaw
"AMANDA!! She was incredible. I have recently gotten engaged and she was able to get my ring insured in no time. Definitely worth reaching out!! So glad I have the comfort of knowing it’s insured and the process being so easy was just a plus."
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Deborah Anderson

January 14, 2026

5  out of  5
rating by Deborah Anderson
"I cannot adequately express my deepest appreciation for this agency! Agent Kennedy Vaughn has to be the most knowledgeable and professional agent we have ever had. She gives immediate attention to every need we have! She has addressed nearly every aspect of insurance coverage for us! Thank you Roper for such an outstanding hire and thank you Kennedy for your years of support of our insurance needs!"
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Jordan Straley

January 14, 2026

5  out of  5
rating by Jordan Straley
"Love love love working with these guys! Everyone in the office is amazing! Amanda is the best!"
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Terry Newcomer

January 14, 2026

5  out of  5
rating by Terry Newcomer
"The best decision we made was moving all of our business over to Adam Rope State Farm. Amanda has gone above and beyond for our account! We have several business and personal property policies, and she helped us navigate the entire process of switching everything over. She took the time to sit down with me and my husband to review our policies, showing us where we could save money and where we needed additional coverage. We couldn’t ask for better service. Highly recommend Amanda with State Farm!"
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Jessica Grisham

January 14, 2026

5  out of  5
rating by Jessica Grisham
"My experience with this office has been top tier from day one. Thank you Team Adam Rope!"
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Diana Villa

January 14, 2026

5  out of  5
rating by Diana Villa
"I meet up with Amanda and she was really awesome helping me and my fiance with all that we needed to get done!!!"
We responded:
"Thank you, Diana! I'm so happy to hear that Lisa was able to assist you and your fiancé with everything you needed. We appreciate your feedback and are always here to help with any future needs or questions. Feel free to reach out anytime!"
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shandria harrington

January 13, 2026

5  out of  5
rating by shandria harrington
"Amanda was great. She walked me through the life insurance policy step by step. She is very patient and kind."
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Dennis James

January 13, 2026

5  out of  5
rating by Dennis James
"After a considerable amount of frustration to solve a very simple issue (or so I thought) I found myself talking with Meredith Rawls who got me squared away in no time. I appreciate her great customer service."
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Brittany Slack

January 12, 2026

5  out of  5
rating by Brittany Slack
"They were great!!! Save me a lot money!!!"
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Ashley Capo

January 12, 2026

5  out of  5
rating by Ashley Capo
"Mrs.Lisa helped me to set everything up and find me the best discounts! I appreciate her help very much"
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Kayla Mooney

December 9, 2025

1  out of  5
rating by Kayla Mooney
"I used to be a customer with this location before we moved our insurance after leaving the Waxahachie area. This office calls me every once in a while to try to sell us insurance again. Well they just called me again yesterday twice and left a voicemail. since those calls, i've received 5 spam calls and one spam text message from random numbers trying to sell me insurance, and I haven't received any spam calls or texts like this in years. I haven't been shopping insurance, so i think this agency somehow has set me up on a spam list or sold my info."
We responded:
"Hi Kayla, thanks for sharing this. We don’t sell or share anyone’s information, and I’m sorry you’re dealing with unwanted calls. If you’re open to it, please contact our office so we can look into this and make sure your preferences are updated. We tried to reach out to clarify this and apologize again for any inconvenience. "
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GradyLee Shropshire

December 1, 2025

5  out of  5
rating by GradyLee Shropshire
"Lisa did a great job, very helpful"
We responded:
"Thank you, GradyLee! I'm happy to hear that Lisa was able to assist you effectively. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
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Corey Steelman

November 30, 2025

1  out of  5
rating by Corey Steelman
"You submitted my accident inorrectly to the consumer credit people at Nexis lexis causing me to be uninsurable or it would cost $6000 for 6 months cash up front if I could find an insurer. You cost me thousands and had me blacklisted because someone fell short in doing the paperwork over there. I have struggled the last 6 months trying to resolve this disaster and hardship you created. When I asked you for help you gave me responses blaming me for this situation instead of double checking your system to try to determine what went wrong. You even publicly shamed me on this review stating it's because of my not at fault accidents, if you had enough effort to pull up my information from a review complaint, I only wished you would have put forth the same effort in trying to find where y'all went wrong. You had the chance to be that good neighbor you claim to be. All in all, my rates are back to normal after I disputed your submissions to Nexis lexis, I'm with progressive, the people who actually took the time to deep dive my reports and guide me to the correct channels to resolve the life altering headache you created. I can't believe y'all did this to me. You did me dirty."
We responded:
"Corey, we sincerely apologize for the frustration and disappointment caused by the non-renewal of your policy. Please know that this decision was not made lightly. While at the agency level we are here to help with policy questions and concerns, unfortunately these decisions come from the corporate level. After a thorough review, the non-renewal was based on the overall loss history of your policy. Specifically, there has been a significant disproportion between the premiums paid and the claims paid out on your behalf over the past several years. This imbalance played a key role in the underwriting decision. We truly value your business and understand this may be upsetting."