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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of GradyLee Shropshire

GradyLee Shropshire

December 1, 2025

5  out of  5
rating by GradyLee Shropshire
"Lisa did a great job, very helpful"
We responded:
"Thank you, GradyLee! I'm happy to hear that Lisa was able to assist you effectively. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. Let us know if there's anything else we can do for you!"
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Corey Steelman

November 30, 2025

1  out of  5
rating by Corey Steelman
"You submitted my accident inorrectly to the consumer credit people at Nexis lexis causing me to be uninsurable or it would cost $6000 for 6 months cash up front if I could find an insurer. You cost me thousands and had me blacklisted because someone fell short in doing the paperwork over there. I have struggled the last 6 months trying to resolve this disaster and hardship you created. When I asked you for help you gave me responses blaming me for this situation instead of double checking your system to try to determine what went wrong. You even publicly shamed me on this review stating it's because of my not at fault accidents, if you had enough effort to pull up my information from a review complaint, I only wished you would have put forth the same effort in trying to find where y'all went wrong. You had the chance to be that good neighbor you claim to be. All in all, my rates are back to normal after I disputed your submissions to Nexis lexis, I'm with progressive, the people who actually took the time to deep dive my reports and guide me to the correct channels to resolve the life altering headache you created. I can't believe y'all did this to me. You did me dirty."
We responded:
"Corey, we sincerely apologize for the frustration and disappointment caused by the non-renewal of your policy. Please know that this decision was not made lightly. While at the agency level we are here to help with policy questions and concerns, unfortunately these decisions come from the corporate level. After a thorough review, the non-renewal was based on the overall loss history of your policy. Specifically, there has been a significant disproportion between the premiums paid and the claims paid out on your behalf over the past several years. This imbalance played a key role in the underwriting decision. We truly value your business and understand this may be upsetting."
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Musicians Guide to These Things

November 20, 2025

5  out of  5
rating by Musicians Guide to These Things
"Amanda is the best around! She will answer all your questions and get you squared away! If you’re looking for an agent head here and ask for Amanda!"
We responded:
"Thank you! I'm really happy to hear that Amanda provided such excellent service and answered all your questions. We appreciate your recommendation and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nicholas Sutton

Nicholas Sutton

November 14, 2025

5  out of  5
rating by Nicholas Sutton
"Meredith was knowledgable and helped me save some money. Recommend!"
We responded:
"Nicholas, thank you for your review! I'm happy to hear that Meredith was able to assist you and help you save money. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Carol Green

Carol Green

November 13, 2025

5  out of  5
rating by Carol Green
"Amanda at State Farm was the best and most personable insurance agent that I’ve had the pleasure of dealing with EVER. She was professional, not high pressure in talking about life insurance options and very thorough. I highly recommend her for any of your insurance needs."
We responded:
"Thank you, Carol! I'm happy to hear that Amanda provided such a professional and personable experience for you. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Thomas Southall

Thomas Southall

November 10, 2025

5  out of  5
rating by Thomas Southall
"Meredith Rawls @ Adam Rope Waxahachie, was “Very helpful in helping me with my situation and getting me heading in the right direction👍 an answered all of my questions with kindness and a smile👍"
We responded:
"Thank you, Thomas! I'm happy to hear that Meredith was able to assist you effectively and provide the guidance you needed. Our team is dedicated to offering friendly and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Caroline Alexander

Caroline Alexander

November 5, 2025

5  out of  5
rating by Caroline Alexander
"So thankful for this agency but especially for Taylor. I needed a home insurance quote for our new home and she took great care of me! She was efficient, professional and communicative. Thank you, Taylor!!!"
We responded:
"Thank you, Caroline! I'm happy to hear that Taylor provided you with efficient and professional service for your insurance quote. We appreciate your kind words and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Lisa Troutman

Lisa Troutman

October 27, 2025

5  out of  5
rating by Lisa Troutman
"Zach is Awesome!! Highly recommend!!"
We responded:
"Thank you, Lisa! I'm happy to hear that Zach provided you with such a positive experience. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Tamika Moore

Tamika Moore

October 23, 2025

5  out of  5
rating by Tamika Moore
"Hannah was great. She was very friendly, professional, and helpful. She was able to get us affordable rates."
We responded:
"Thank you, Tamika! I'm happy to hear that Hannah provided you with such friendly and professional service. It's great to know she helped you find affordable rates. If you need anything else, feel free to reach out!"
Profile photo of Selena Rodarte

Selena Rodarte

October 16, 2025

5  out of  5
rating by Selena Rodarte
"Thank you to Tanner for being such a great help! Very personable and kind, and not to mention professional."
We responded:
"Thank you, Selena! I'm happy to hear that Tanner provided you with such personable and professional service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of shannon roberson

shannon roberson

October 9, 2025

5  out of  5
rating by shannon roberson
"I would like to share information about My agent Mr. Micah he is incredible. Mr. Micah has been with me every step of the way in getting my Policy needs taken care of. Please reach out to STATE FARM AGENCIES AND ask for Mr. Micah he definitely will help you in every aspect needed he is a Great Agent ."
We responded:
"Thank you, Shannon, for your wonderful feedback! I'm delighted to hear about your positive experience with Micah. He truly goes above and beyond to assist with policy needs. We appreciate your recommendation and are here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Profile photo of Alexis Tramel

Alexis Tramel

October 6, 2025

5  out of  5
rating by Alexis Tramel
"Lindsey is amazing & she informed me about the life insurance policy"
We responded:
"Thank you, Alexis! I'm happy to hear that Lindsey provided you with great information about the insurance policy. We appreciate your feedback and are here if you have any more questions or need further assistance. Thanks for choosing us!"
Profile photo of ethan hester

ethan hester

October 1, 2025

5  out of  5
rating by ethan hester
"Kennedy Vaughn was awesome to work with. Super quick to respond, great communication, and made everything really easy. Couldn’t have asked for a smoother process. Highly recommend!"
We responded:
"Thank you, Ethan! I'm happy to hear that Kennedy provided such excellent service and made the process smooth for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Roy Ricks

Roy Ricks

September 30, 2025

5  out of  5
rating by Roy Ricks
"I think Amanda is the greatest. Not only did Amanda get on the line with the investment service, but also followed up on when my checks were mail, and to contact Amanda, if they don't get to as she stated. Things went without a problem thanks to Amanda. Love ya Amanda and thank you."
We responded:
"Thank you, Roy! I'm happy to hear that Amanda provided such excellent service and ensured everything went smoothly for you. We appreciate your kind words and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Chad Gengo

Chad Gengo

September 26, 2025

5  out of  5
rating by Chad Gengo
"Nathan Young was great from start to finish. He worked with us to tweak some coverage that better applied to our situation, not only did we save money but we have more coverage."
We responded:
"Thank you, Chad! I'm happy to hear that Nathan provided excellent service and helped tailor your coverage to fit your needs. It's wonderful to know you were able to save money while gaining more coverage. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Laura Bragg

Laura Bragg

September 22, 2025

5  out of  5
rating by Laura Bragg
"Adam Rope/State Farm insurance is the best! Lisa Lopez provided thorough service and did everything to get issues resolved as quickly as possible! She was wonderful to work with!"
We responded:
"We appreciate your business Laura! We love Kennedy too!"
Profile photo of Grant Spigener

Grant Spigener

September 16, 2025

5  out of  5
rating by Grant Spigener
"Lindsay was super helpful in clarifying questions I had on coverage on one of our vehicles"
We responded:
"Thank you, Grant! I'm happy to hear that Lindsay was able to assist you with your coverage questions. Our team is dedicated to providing clear and helpful information. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Laura Holub

Laura Holub

September 12, 2025

5  out of  5
rating by Laura Holub
"Very knowledgable about all the ins and outs of insurance ….. also a very personable and polite person… has a great outgoing personality … offered information and never pressured me to change companies …."
We responded:
"Laura, thank you for your wonderful feedback! I'm happy to know that you found the information helpful and appreciated the friendly approach. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Irene Blackburn

Irene Blackburn

September 8, 2025

5  out of  5
rating by Irene Blackburn
"Love Amanda... she always keeps me updated on my car insurance coverage and rates."
We responded:
"Thank you, Irene! I'm glad to hear that Amanda is updating you about your car insurance. If you have any more questions or need help, feel free to contact us anytime!"
Profile photo of Figo Haile

Figo Haile

September 5, 2025

5  out of  5
rating by Figo Haile
"Micha is an absolute rockstar! A true professional and a wonderful person to work with. One of the things I admire most about Micha and this State Farm team is that they are always available and quick to address any issue or concern. The level of professionalism and customer care is fantastic and goes above and beyond expectations. I truly appreciate the support and dedication, thank you, Micha, for making the experience so seamless!"
We responded:
"Thank you, Figo! I'm happy to hear about your positive experience with Micha and our team. We strive to provide exceptional service and are glad to know that our efforts are appreciated. If you ever need anything else, feel free to reach out!"
Profile photo of Robert Jones

Robert Jones

September 3, 2025

5  out of  5
rating by Robert Jones
"Tony provided a competitive quote and more features than my current carrier. Will be coming back to state farm in January, hopefully sooner"
We responded:
"Robert, thank you for sharing your positive experience with Tony! I'm glad he could provide you with a competitive quote and additional features. We look forward to welcoming you back to State Farm in January, or even sooner. If you have any questions or need further assistance, feel free to reach out. - Adam Rope - State Farm Insurance Agent, Waxahachie, TX"
Profile photo of Brian Blackwell

Brian Blackwell

September 2, 2025

5  out of  5
rating by Brian Blackwell
"Adam and his team do an awesome job of taking care of my insurance needs. They are great people who care about others."
We responded:
"Thank you, Brian! We're glad Adam and the team assisted you with your insurance. We appreciate your kind words and are here for you. Let us know if you need anything else!"
Profile photo of Jim / Kelly Wallace

Jim / Kelly Wallace

September 1, 2025

5  out of  5
rating by Jim / Kelly Wallace
"When there were issues with an online claim, Amanda stepped in and was helpful. She helped navigate the process and find a local, trustworthy option. Texas Star Automotive was used for the windshield replacement, and the service was excellent. The team was professional, efficient, and their customer service is top-notch."
We responded:
"Thank you so much, Jim and Kelly, for sharing your experience! I'm glad Amanda could assist you and connect you with a dependable solution. We're always here if you need anything else!"
Profile photo of Lety Camero

Lety Camero

August 22, 2025

5  out of  5
rating by Lety Camero
"Great service, Lyndsay was great over the phone and getting me what we needed. After years of us being with them they continue to be great!!"
We responded:
"Thank you, Lety! I'm happy to hear that Lyndsay provided you with excellent service over the phone. It's wonderful to know that after years with us, you're still satisfied with our service. If there's anything else we can assist you with, just let us know!"
Profile photo of Justin Willis

Justin Willis

August 18, 2025

5  out of  5
rating by Justin Willis
"Meredith has the best customer service skills and helped me find a better insurance rate. Thanks Again 🙃"
We responded:
"Thank you, Justin! I'm happy to hear that Meredith provided excellent service and assisted you in finding a better rate. We appreciate your feedback and are here if you need anything else!"